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Viehmarktplatz 14, 54290 Trier
+49 (651) 999894 - 0
info@www.ilogixx.de

Excellent customer communication is essential for companies

Turn your customers into your number 1 with myCC's tools for voice communication, chat and customer experience and counter the disruption in digital customer communication.

Solutions

ilogixx provides solutions for implementing communication technology tailored to your company and integrating it into your processes.

Support

We have understood that support must be provided when it is needed. Therefore you will find here exactly the support or the contact persons you need

now.
Partner

We at ilogixx know that we have to support the basis for a successful partnership. For this reason, we have developed a business model that increases your profitability and is flexible enough to outperform your competitors.

Latest news

News from us for you on topics related to our product and the world of innovative communication

Being a Call Center Agent

Be a call center agent Working in a call centre requires discipline and good communication skills. As a customer service representative, you will need to respond to complaints and questions[…]

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Chat as customer channel of the Customer Journey

Multichannel or Omnichanel contact centers such as myContactCenter are designed to use multiple communication channels. Among the most important channels are telephony, e-mail and chat. Chat is very often offered[…]

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Reverse Skill-based Routing

Skill-based routing is a term from the call and contact center environment and describes an algorithm for the distribution of calls, e-mails, … as it is also used in myCC.[…]

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