Intelligent software for customer dialogueBuilding and maintaining customer loyalty through the best customer dialogue systems
Customer experience – key factor for your company
Turn your customers into fans of your company and master the challenge of optimizing the customer experience. Obstacles and barriers must be lifted to make it easy for customers to get in touch with you. The ilogixx customer dialogue system with intelligent ACD lifts obstacles and makes your company even more successful than before. Achieve these goals successfully and reliably with the call center and contact center software from ilogixx.
Optimally matched solution for your customer dialogue
Ergonomics for optimal results
The ergonomic and easy-to-understand software for customer dialogue does not require long training periods, brings information to the agent when he needs it and is easy to learn and self-explanatory. A successful introduction without big hurdles is thus guaranteed.
Success control with reports
Use the easy-to-use reporting system of the ilogixx customer dialogue software to evaluate your most important key indicators in order to increase accessibility for your customers and thus customer satisfaction.
Clear real-time monitoring
Recognize all critical situations with the integrated monitoring and have trends graphically displayed. React and your team even before bottlenecks occur and give every customer an optimally short waiting time with the ilogixx customer dialogue software.
Question to our products?
ReferencesHere you will find a small extract from the list of our customers. They successfully use our customer dialogue software and deliver optimal experiences to their customers.
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